Return Policy

We take our YAY! very seriously here at Hello Kickties and want you to be completely happy with your purchase. If, for any reason, your laces are not everything you had hoped for please contact us and a real human with a great big heart will straighten things out.

Domestic orders

We happily accept the return of unused and undamaged goods in original packaging and will refund your entire order. We are not responsible for shipping fees.

International Orders

We also happily accept the return of unused and undamaged goods and will refund your entire order less the original shipping fees.

We ship far and wide and we're pretty proud of that. However, we are not responsible for customs and duties determined by each country's individual customs agency. Duties, taxes, and other fees are the responsibility of the recipient.