Shipping and Delivery
WHEN WILL MY ORDER BE SHIPPED?
Orders ship within 1-2 business days from when the order is processed. Orders placed on Friday after 12 p.m., Saturday, and Sunday are processed and shipped the following business day. During high volume periods, like a sale, the processing time may increase. For domestic orders, USPS delivers shipments in 3-6 business days. For international orders, USPS shipments may take up to 15-21 business days. Occasionally overseas shipments will take a longer time due to the delivery country’s customs. We cannot guarantee delivery times due to inclement weather, customs, and other factors outside the control of Hello Kickties.
How much does shipping cost?
No matter where you are in the US, shipping is $3.00 for USPS First Class Mail for orders placed online. International shipping rates vary by country. Each customs office is different and Hello Kickties is not responsible for any extra fees or tariffs.
I Didn’t Receive my order. What Happened?
If you are in the US and it’s been over 10 business days since you placed your order, or if you are overseas and it’s been over 25 business days since you placed your order, please let us know by emailing us with your name and order number. Thanks for your patience!
A note for international customers: Occasionally overseas shipments will take a longer time due to the delivery country’s customs. Each customs office is different and Hello Kickties is not responsible for any fees or tariffs.